Customer SupportAI Agents for Support Teams

Resolve tickets faster with AI agents

Your support team handles hundreds of tickets a day. An agent routes, drafts, and resolves the routine ones — so your people focus on the conversations that matter.

60%

Reduction in resolution time

85%

Routine tickets auto-resolved

< 1 week

To first agent live

What your support agent does

Purpose-built capabilities for support teams that handle high ticket volume.

Smart Ticket Routing

Automatically categorize and route incoming tickets to the right team based on intent, urgency, and customer history.

Draft & Suggest Responses

Generate context-aware draft responses from your knowledge base. Your team reviews and sends — the agent does the research.

Auto-Resolve Routine Issues

Password resets, status checks, FAQ answers — the agent handles them end-to-end without human intervention.

Escalation Intelligence

Detect sentiment shifts and complexity spikes. Escalate to a human before the customer has to ask.

From ticket to resolution

See how the agent fits into your existing support workflow.

Ticket arrives

Customer submits via email, chat, or portal. The agent classifies intent, extracts key details, and checks customer history in your CRM.

Agent acts

Routine tickets are resolved automatically. Complex ones get a drafted response with relevant context pulled from your knowledge base.

Team reviews

Your support team handles escalations and edge cases. Every agent action is logged, auditable, and measurable.

50+ enterprises · 10M+ agent interactions/month

Your support team deserves better tools.

Start with a free assessment. See which support workflows you should automate first.